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Officers are raising awareness of rogue traders, and behaviour that residents should beware of, such as cold calling and doorstep selling. Remember - if you’re not sure, don’t open the door. Residents should beware of unscrupulous traders cold-calling residents posing as legitimate workers, offering to carry out numerous jobs around your home at a special price. There have been incidents where offenders have also offered to transport the victims to the bank so they can withdraw the money needed for the work to be carried out. Trading standards advise people never to pay upfront. When employing a trader, residents should get 3 quotes – not just an estimate, ask friends for recommendations, ask for a written contract and keep the paperwork. For large contracts payment terms should be reasonable with a small deposit and a plan on how the stages of the payments will be calculated and due. There should always be a substantial sum that is not payable until the job is finished to the customer’s satisfaction. Cold callers or doorstep sellers rely on residents to engage with them, so if people don’t open the door in the first place, they can’t be persuaded or pressured to buy something they don’t want or need. If callers appear official, check them out by calling the company or agency using a telephone number that can be verified. Residents can do all of this without opening the door. For more information on fighting doorstep crime and reporting incidents:
https://www.friendsagainstscams.org.uk/doorstepcrime
Reporting to Trading Standards - Citizens Advice
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