A quick message from our control room 

Our phone lines get very busy over the festive season. Our staff are ready 24/7 to help those in need – and often take difficult and challenging calls.

The best present you can give our Control Room colleagues this Christmas is stop and think for a moment before you dial.

If the incident requires an immediate police response, or someone’s life is at risk, then always call 999.

But if you want to report a matter that is not an emergency, and you have online access, please use one of the following methods:

Website – we have Live Chat on our website or you can use our online contact forms: https://orlo.uk/HthTT

Facebook – send us a private message through our main Facebook page: https://orlo.uk/UrOsL

Our online reports are dealt with by trained contact handlers in the same way as 101 calls. It makes sure the lines are clear for those who need us now.

Many thanks – and Happy Christmas from everyone in our Force Control Room!