Community Messaging
Welcome to the Neighbourhood Alert Overview
Please take a moment to explore the Neighbourhood Alert system through the following presentation. This is a concise "whistle-stop tour" that highlights the key features of our system and how it is actively making a difference in communities across the country. Inside, you’ll find an overview of the 2023 "How are we doing?" survey, showcasing impressive results in behaviour change and preventative measures. The survey reveals the incredible impact of Neighbourhood Alert, including specific examples where alerts have directly contributed to preventing crime, scams, and fraud, as reported by over 108,000 engaged participants.
What is Neighbourhood Alert?
Neighbourhood Alert is a community-driven platform that helps keep people informed and engaged, improving public safety by fostering communication between local authorities, police, and citizens. Our system delivers real-time alerts to community members, enabling them to take proactive steps to prevent crime and raise awareness of local issues.
What is a CRM?
Neighbourhood Alert is also a Customer Relationship Management (CRM) system. A CRM is a powerful tool that helps organizations manage and analyze interactions with their users, improving engagement and communication. In the case of Neighbourhood Alert, this system enables public sector organizations—such as local councils, police forces, and emergency services—to better understand community needs, deliver timely and relevant messages, and create more effective outreach programs. By using CRM technology, we can track communications, analyze trends, and continuously improve how we keep people informed and safe.
Security
Your data is secure. Accredited with Cyber Essentials Plus. The Neighbourhood Alert network is hosted within an ISO270001 accredited environment giving users the peace of mind that all data is secure.
Help The Police Keep Your Area Safe
You will have the opportunity to let the police know if you have CCTV to help catch criminals, or let them know if you are willing to volunteer to help out your neighbours in the event of an emergency. Thanks to you, all of this helps to make your neighbourhood a better place to live.
Location Based Alerts
Users who download the Neighbourhood Alert smartphone app can also take advantage of location based messaging, keeping them informed of local alerts wherever they are in the UK.
Safety In Numbers
The fastest growing communications platform in the UK, with several Public Sector organisations and other partners working together to keep you informed and safe. In the UK at the moment we have over 570,000 members members who enjoy the benefits of staying connected with the Public Sector and working together to keep their community safe.
Example growth map showing one weeks new registrations across the UK in April 2018
Social Media Springboard
The Alert system is far more than a simple emailing system, the ability to manage the profiles of each individual member in a secure environment means that it can deliver targeted localised messages to an individual, group or location quickly and easily. In addition, the majority of members are also active on other social media platforms and will share, post and forward messages whenever they feel it is appropriate to do so.
Several Police forces are actively undertaking campaigns to ask members which platforms they are active on and whether they are, for example, Facebook group members or administrators. Targeted messages can then be sent specifically to these "Social Media Ambassadors" for them to add to timelines, post to groups or add to their own Facebook pages. This page in our Help Centre shows the processes the Alert system supports to enable quick and simple social media message sharing.
Sometime during early February this year, one of our Neighbourhood Watch areas in the Longthorpe and Netherton area of Peterborough was experiencing a series of house burglaries. The police managed to find out who was responsible for these horrible crimes. They put out an ALERT message to scheme members in that area, giving a description.
About a week later, having received the ALERT message from his co-ordinator, one of our members saw a man cycling past his home and casually looking at houses.
What he didn't know was, the sharp-eyed NHWN member had seen him and was on the phone to the police. Minutes later the burglar was arrested. He was later charged with several burglaries and remanded in custody. The police were very pleased with Neighbourhood Watch and, of course, the use of the ALERT system.
Neighbourhood Watch is good for you!
Alan, NHWN Communications Administrator, Peterborough Area