Hello Resident

I am sorry if you have been contacted before.  I see we have still not authorised your scheme.  There are a couple of minor checks we need to do first but I see your name is not correct on the system, just RS.

From your e mail I assume you are Ross P Sandman.  If that is correct we can update the record before doing the check and approving.

Could you kindly let us know please.

Best Wishes