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Courier Fraud reports in Solihull


Good morning Resident,

 

Have you heard of Courier Fraud ?

 

This type of fraud is generally aimed at older people and people who have a vulnerability but anyone can be a victim.

We have had a number of these offences reported in Solihull in the last 12 months. Thankfully some of the victims that have been targeted have spotted it was a scam before handing over bank cards and bank details.

How do Courier Fraud criminals operate ?

Victims are contacted by telephone impersonating Police Officers or Bank officials. 

  • The suspect may have basic details about the victim such as their full name and address.

  • They will claim that there is an issue with the victims bank account, or request their assistance with a false investigation.

  • The victim is asked to co-operate in an investigation by attending their bank and withdrawing money / foreign currency from an exchange / purchasing high value items such as: jewellery, watches or gold (coins or bullion) or   providing their Bank Card / PIN number and promising to send a ‘courier’ to collect these from their home.

  • At the time of handover, victims are promised the money / items they have purchased / Bank Card / PIN number will be reimbursed but there is no further contact and the money / items are never seen again.

  • In some cases, they may even convince the victim to transfer money to a supposed safe account.

  • The bank or police will never ask for help with an investigation; to provide your bank card or PIN number, withdraw cash or purchase high value items.

  • Your debit or credit card is yours: don’t let a stranger take it from you. You should only ever have to hand it over at your Bank. If it’s cancelled or expired, you should destroy it yourself.

  • If you receive an unexpected call, hang up, wait a few moments as fraudsters may stay on the line after you hang up, and call a number known to you to confirm their identity and the legitimacy of the call. Where possible, use a different phone line altogether.

Link to 2 videos Courier Fraud awareness videos on WMP YouTube 

Video 1 

Video 2

Please talk about this type of fraud with your family friends and vulnerable neighbours.

Thank you

Kind regards

Jayne


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Message Sent By
Jayne Turner
(West Midlands Police, Consultation and Engagement Officer, West Midlands)

Neighbourhood Alert Cyber Essentials