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Fraud advice


 

In 2024, more than £2m in fraud was prevented due to an agreement between police and financial institutions, calling the ‘Banking Protocol’. This protocol adds an extra level of safeguarding to help prevent people, especially those with vulnerabilities, from being scammed, with banks contacting police when requests are made to withdraw large sums of cash from accounts. 

 

There are many types of fraud, including courier fraud, dating fraud, and rogue trading, to name a few. It is likely that new types of fraud will emerge, especially as more fraudsters seek to exploit artificial intelligence and new technologies. For instance, recent scams where AI has been used include those ‘catfishing’ victims on dating websites before proceeding to carry out a romance scam. 

 

In total, across Hertfordshire, there were 5,278 allegations of fraud made to Action Fraud in 2024 (down from 5,705 in 2023), but losses increased from £31m to £34m. There were also 774 allegations of cybercrime in 2024 (up from 374 in 2023). It is important to keep up to date with the latest scams and prevention advice to best protect yourself and your loved ones. 

 

For crime prevention advice and support, visit: Action Fraud. In the meantime, here are 10 tips to help avoid being scammed:

  • Be suspicious of all ‘too good to be true’ offers and deals. There are no guaranteed get-rich-quick schemes.
  • Don’t agree to offers or deals immediately. Insist on time to get independent or legal advice before making a decision.
  • Don’t hand over money or sign anything until you’ve checked someone’s credentials and their company’s.
  • Never send money to anyone you don’t know or trust, whether in the UK or abroad, or use methods of payment you’re not comfortable with.
  • Never give banking or personal details to anyone you don’t know or trust. This information is valuable so make sure you protect it.
  • Always log on to a website directly rather than clicking on links in an email.
  • Don’t just rely on glowing testimonials. Find solid, independent evidence of a company’s success.
  • Always get independent or legal advice if an offer involves money, time or commitment.
  • If you spot a scam or have been scammed, report it and get help.
  • Don’t be embarrassed about reporting a scam. Because the scammers are cunning and clever there’s no shame in being deceived. By reporting it, you'll make it more difficult for them to deceive others.
  • If you suspect that the fraudsters are still in the area (for example, a rogue trader targeting vulnerable people), please report to the Police by calling 101 or 999 accordingly. 


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    Message Sent By
    Chris Stokes
    (Hertfordshire Constabulary, PCSO Supervisor, St Albans - Central, North & West)

    Neighbourhood Alert Cyber Essentials