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Distraction burglary: Warning and advice

Dear Resident

We are urging residents to be vigilant after a distraction burglary in Kidderminster.

The victim was visited by a man described as 25-30 years scruffy looking wearing a high vis jacket.. They claimed to be from seven Trent and needed to check the water.  He  told the victim to go to the bathroom and turn on the taps whilst he checks the ones in the kitchen.   

The incident took place between 13:00-13:30 on 07/03/2025. 

After they left the victim discovered that items were missing from their home.

If you think you may have also been a victim of a distraction burglary or believe you may have more information in relation to this crime, please get in touch and quoting reference 22/20283/25.

We have some simple tips to follow which can minimise risk to a distraction burglary and how to deal with ‘cold callers’ at the doorstep:

  • If someone knocks on your door, check who it is by looking through a window or peep-hole.
  • If it’s not someone you know and trust, or a business caller who has made a pre-arranged appointment – do not open the door! This advice applies regardless of whatever uniform the caller appears to be wearing, the ID card they are carrying or however urgent their business claims to be. 
  • Tell unexpected business callers to leave and come back later at an agreed time when you have someone else with you.
  • In the meantime, check their credentials by calling the organisation they claim to represent. Do so by searching the company name and number online, or in your telephone book. As any number they might have given you could be for an accomplice of a potential offender. 
  • Report suspicious activity to the police. No matter how small it may seem, your information may help with investigations and prevent legitimate scammers from committing a crime. 

    • If you aren’t comfortable contacting us directly, you can pass on information anonymously to the independent charity, Crimestoppers, by calling 0800 555 111 or by visiting their website: www.crimestoppers-uk.org

    If you ever feel at risk, or a crime is in progress, please always dial 999. 

    Thank you for your help. It is only by the police and the public working together that we can prevent and detect crime. 

    Kind regards,

    Nicky

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    Message Sent By
    Nichola Thomas
    (West Mercia Police, Police Community Support Officer, Kidderminster East & North)
    Neighbourhood Alert Cyber Essentials