As part of our continued commitment to improving local policing and building stronger communities, we’re excited to introduce Lucas, one of our newest Police Community Support Officers (PCSOs) at our Scunthorpe North Police Station. After successfully completing an intensive eight-week training programme, Lucas is now out in the community, working alongside our Neighbourhood Policing Team to engage with residents and help tackle crime and anti-social behaviour.

PCSOs like Lucas play a crucial role in providing a visible and approachable presence in the community, aiming for the public to feel safer and supported. We spoke to him about his journey into policing, the rewarding moments so far, and his goals for the future in helping to make Scunthorpe a safer place.

What motivated you to become a Police Community Support Officer, and how has your journey been so far in this role?

"I’m originally from Leeds, where I grew up in areas like Gipton and Harehills, which were often affected by crime and drug-related issues. As I got older, I noticed a significant improvement in the area thanks to increased police presence, which made the community feel safer. It was inspiring to see the positive changes, and it made me want to be a part of that effort to improve safety and security for everyone.

''When COVID hit, my plans to join the police were put on hold, but after moving to Scunthorpe, I saw the PCSO role advertised and decided to apply. Since starting my training, every day has been an opportunity to grow. I’ve been involved in a range of experiences, from attending scene guards to supporting arrests, all while becoming more connected to the community. One of the standout moments for me was being part of the team that helped dismantle a cannabis grow, which really felt like making a tangible difference.

In your early days as a PCSO, what has been one of the most rewarding experiences or moments you’ve had on the job?

"One of the most rewarding moments for me so far was helping an elderly woman who had fallen victim to fraud. She was feeling isolated and vulnerable. We provided support, gave her advice on how to protect herself, and encouraged her to join an all-women’s club meeting. The group gave her a safe space to connect with others and share her experiences without judgment. When we spoke to her afterward, it was clear that she felt a great sense of relief and happiness. It was a reminder of how important this role is, not just in tackling crime, but in building trust and offering support to those who need it most.

How have you been engaging with the community so far, and what kind of impact have you seen?

"So far, I’ve engaged with the community in several ways - through welfare checks, providing crime prevention advice, and supporting victims of crime. I’ve also attended local meetings to ensure that we’re all working together to increase the positive impact. I’ve noticed that the more visible we are in the community, the more approachable we become. The aim is to help people feel comfortable speaking with us, knowing they can reach out for support whenever they need it.

Looking ahead, what are your main priorities or goals in your role within the local policing team?

"Looking ahead, I’m focused on continuing to support the local community and build on the relationships I’ve started developing. My longer-term goal is to challenge myself further by applying for a Police Constable role, but for now, I’m committed to doing my best as a PCSO and contributing to making Scunthorpe a safer place for everyone.’’

''For anyone considering a role in policing, I’d say go for it. While the journey can come with its challenges, the rewards are immense. This job has taught me things about myself I never would have learned otherwise. If you're ever thinking, 'What if?'- I encourage you to take the leap. You might just surprise yourself and find a role that’s more fulfilling than you could imagine."