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Dear Resident Please see the below advice on how to deal with doorstep sellers and I would urge you to take it to heart: Never sign or agree to anything on the spot.Check the trader’s identity. Always ask for an identity card and look up the organisation to check the salesperson’s identity is genuine.Be wary of special offers or warnings about your home.Always shop around for the best price.Read the small print. Always read documents carefully before you sign them and make sure you fully understand your rights.Double check the facts. Make sure you fully understand the total costs of the transaction – including estimates, delivery and installation and the arrangements for after-sales servicing.Talk to someone you trust for a second opinion.Do not hand over a cash deposit. Avoid handing over money before work is started. A reliable trader will never ask you to do this.Think very carefully before you agree to a trader starting any work straight away. If you agree to have any work done or goods delivered within a 14 day cooling-off period, you may have to pay if you later change your mind and cancel the contract.Trust your instincts. Remember, if it sounds too good to be true, it probably is.The advice is to always say "No thank you - please leave" and then immediately close the door. If the trader will not go away, tell them that you will call Trading Standards, and if you feel under threat or in danger then contact the police |
