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Good afternoon Resident
In Solihull we have seen an increase in reports to Action Fraud relating to online accounts being hacked.
Recovering a hacked account, whether it's your email, a social media account, or your online bank, losing access to a digital account can be stressful.
How to tell if you've been hacked - Check your online accounts to see if there's been any unauthorised activity.
Things to look out for :- Being unable to log into your accounts, changes to your security settings messages or notifications sent from your account that you don't recognise. Logins or attempted logins from strange locations or at unusual times unauthorised money transfers or purchases from your online accounts
Steps to take if your account has been hacked. 1. Contact your account provider 2. Check your email account 3. Change passwords 4. Log all devices and apps out of your account Recovering a hacked account - NCSC.GOV.UK https://www.ncsc.gov.uk/guidance/recovering-a-hacked-account 5. Set up 2-step verification (2SV) 6. Update your devices 7. Notify your contacts 8. Check your bank statements and online shopping accounts 9. Contact Action Fraud 0800 123 2040 https://www.actionfraud.police.uk/
If you've lost money, tell your bank and report it as a crime to Action Fraud, the UK's reporting centre for cyber-crime. In some cases, it may not be possible to recover your account with the online service. In such cases, you'll have to create a new account, if you want to continue using the service. Once you've done this, it's important to give contacts your new details, and tell them you've abandoned the old account. Make sure to update any bank, utility or shopping websites with your new details.
For more information on how to protect yourself against cyber-crime visit our website
Action Fraud - Keep hackers out of your email and social media accounts https://www.actionfraud.police.uk/secureyouraccounts
kind regards.
PC 27767 Harbun
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