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Ticket Fraud Alert

Please see the below to protect yourself from ticket fraud. 

With another packed summer of gigs and festivals ahead, it’s vital that fans don’t let fraudsters cash in on the excitement. Scammers are getting smarter, but so can consumers. By following Action Fraud’s advice and sticking to safe, verified sources, you can make sure your ticket leads to the real experience - not a costly disappointment.

Of the reports made to Action Fraud last year, 38 per cent of reports (3,771) mentioned concert tickets, 23 per cent of reports (2,351) mentioned travel and 16 per cent of reports (1,617) mentioned sporting events. 

How to protect yourself from ticket fraud:

  • Only buy tickets from the venue’s box office, official promoter or agent, or a well-known ticketing website.
  • Avoid paying for tickets by bank transfer, especially if buying from someone unknown. Using a credit card gives you a better chance of recovering the money if you become a victim of fraud.
  • The password you use for your email account, as well as any other accounts you use to purchase tickets, should be different from all your other passwords. Use three random words to create a strong and memorable password, and enable 2-step verification (2SV).
  • Be wary of unsolicited emails, texts or adverts offering unbelievably good deals on tickets.
  • Is the vendor a member of STAR? If they are, the company has signed up to their strict governing standards. STAR also offers an approved Alternative Dispute Resolution service to help customers with outstanding complaints. For more information visit star.org.uk/buy_safe.

    • If you receive a suspicious email, report it to the Suspicious Email Reporting Service (SERS) at report@phishing.gov.uk. For more advice on how to stay secure online, please visit cyberaware.gov.uk.

    Find out how to protect yourself from fraud: https://stopthinkfraud.campaign.gov.uk

    If you have been a victim of fraud, report it at www.actionfraud.police.uk or by calling 0300 123 2040

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    Message Sent By
    Christopher McCue
    (Cheshire Police, Police Constable, Chester South Beat Management Team)
    Neighbourhood Alert Cyber Essentials