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Current State of Plans for the relaunch of Neighbourhood Watch in Lambeth


 

From Philip Virgo as Development Lead 

Please reply if you would like to join the development team

Creating more secure, resilient, socially, culturally and digitally inclusive communities

Neighbours by chance. Working together by choice

We make this a better place to live. Together. 

 

Background

 

Across England and Wales 90,000 Neighbourhood Watch volunteer organisers engage with 2.3 million households (9%) across England and Wales. In Lambeth it is under a thousand (.04%). Across the most of the country its scale and nature changed during Covid as street/estate groups helped look after vulnerable neighbours unable to access on-line services. That did not happen in Lambeth.

 

Instead Lambeth had a wide variety of community initiatives. Some survived and flourished. Others did not. These include Community Hubs and Neighbourhood Champions supported via the Voluntary Community Services team with a Resource Library and newsletter . The support network is currently being restructured after a well-attended consultation meeting on 27th March One of the common themes among those present was the need for improved information on who to contact for what 

 

Meanwhile the need for the complementary Neighbourhood Watch has increased because those being encouraged to go on-line are more likely to be texted, phoned or e-mailed by a fraudster than by a genuine health, welfare or support service. 

 

Neighbourhood Watch is based on co-ordinators, personally known to both their neighbours and the local police team. They provide a link between the street/estate whats-app/facebook group and the Alert System, used by 35 police forces, Get Safe On-line and Action Fraud and the basis of Met Alert (due this spring). In Lambeth if they are not themselves the “Street/Estate champion they are expected to be an administrator in the same whatsapp group. Their workload is much reduced, if households join and sign up to receive advice and guidance including alerts on frauds and scams. 

 

All Neighbourhood Watch Associations and Co-ordinators have been asked (letter agreed with Home Office and the National Police Chiefs Council) to contact their police single points of contact (locally that means the Safer Neighbourhood teams) to organise activities during Neighbourhood Watch week 2nd - 8th June.  

 

Alerts have been sent to all groups with suggestions for local projects/activities, including in support of three national exercises: Doorbell Detectives, Digital Voice (ensuring that all those dependent on analogue alarms etc are contacted) RTS swich  (ensuring all those whose electricity meters will stop working are contacted).  

 

Relaunch Strategy 

 

Lambeth does not yet have a functioning association so the intention is to organise a series of meetings (physical and on-line) over the course of May at which co-ordinators, volunteers and partners can get to know each other and discuss what, if anything they wish to organise, whether for announcement during Neighbourhood Watch week or later. This includes discussions to put flesh on the plans for Youth Watch - driven by teenagers, for teenagers -after the exam season.

  

In the mean time the proposed relaunch strategy in Lambeth has three main strands and three proposed projects which can be adopted/promoted locally with minimal resource 

 

The strands are: 

  • Street by street/estate by estate recruitment supported by businesses and organisations which benefit directly and indirectly from reduced crime and better contact with priority vulnerable customers and patients. 
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    The evidence is that when 30% or more of households in a street, estate or ward participate the effect is transformative. Several wards in Wandsworth and Merton have achieved this. The best in Lambeth has just over 1% and one street with 30%. One ward has no households at all.  

     

    The intention is to copy other parts of the country and build on strength and expand outworks with the support of Estate Agents, Housing Managers, Schools and Parent Groups but add a focus on helping the most vulnerable to access on-line health and welfare services.  

     

    That will, however, be a slow process. The aim is to speed up progress by:   

     

  • Recruiting home-based workers at risk of social isolation via employers and professional bodies, both as volunteers to help support their neighbours and because they are potentially vulnerable to blended (mix of on-line and physical) attacks on their employers/clients.
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    Lambeth is the first to try this approach which will be much easier in some wards than others.  

     

  • Using supervised teenage volunteers to support parents/grandparents with limited English or computer skills and acquire practical mastery of digital translation/accessibility /security tools and access to digital/marking/support careers. 
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    Success will depend on using 2) above to recruit digital (including cyber) professionals living in Lambeth to help with face to face support, including mentoring for the teenagers (including NEETs) from diverse and disadvantaged background who we are seeking to engage and support before they get into trouble – perhaps during the summer break. 

     

    The Projects are:

     

  • Linked local promotion of Safe Havens and  Travel Guardian (extension of Railway Guardian to cover all forms of travel plus anonymous reporting of incidents in public spaces via to Crime Stopper to the local police) to help address violence against girls and women, teen-on-teen  violence and travel to/from school/work concern. Once downloaded users can grant permission to use the geo location tools. All is free to users.
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    Both are available to the embryonic Lambeth Neighbourhood Watch Association at no cost, other than that for local promotion, in return for evaluation (see below) and publicity for success 

     

  • Pilot use of the Inspire tools for safeguarding in local schools, including reporting incidents (harassment, bullying, abuse etc.) and managing response in line with mandatory DFE requirements. Cost £500 per school.   
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    This trial will be in co-operation with Governors for Schools with the twin aims of seeing whether it will indeed enable schools to provide better safeguarding at low cost and drawing digital/cyber professionals from diverse backgrounds into helping with careers advice and mentoring as well as technical support.

     

  • Draw teenagers into helping plan Youth Watch by involving them in evaluating 1) and 2) above and helping plan and test solutions that meet their needs after the exam season.  
  • The intention is to structure the review process to draw in volunteers from the digital, cyber,  marketing and research professions who will also be supporters and mentors for wider careers,   work experience and other engagement programmes co-designed with the youngsters.  

     

    Travel Guardian is powered by a central platform provided by a community interest company.  imabi, that allows all content to be dynamically managed, either nationally or locally. The national partners include British Transport Police, one of the original partners for whom it was developed for whom it was developed as an incident reporting and response tools. Local management is possible via the imabi Connect psrtner programme. Reviewers are therefore asked to consider not only the current apps but potential to use the central platform to manage content and collect information to support wider community improvement initiatives. 

     

    Below are some questions based on each area of the app and platform.

  • Support – This area has the ability to present and link to any support organisation and charity.
    • What support organisations and charities would benefit Lambeth and nationally?
  • Location – This area provides a suite of geo location tools, including sharing journeys, notify arrival and a rescue me feature. It also allows for safe havens / spaces, medical kits and defibrillators to be plotted on the maps.
    • What locations would Lambeth like to see plotted
    • How can this be expanded nationally?
  • Report – This area has the ability to report incidents and crimes to various organisations, including Police Forces and to Crimestoppers. It can also include reporting to other parties e.g. local authority or transport provider.
    • What other reporting could be added for Lambeth or nationally?
  • Guides – This area allows users to browse information on topics such as personal safety, health, wellbeing, travel and online security. It is an area that can include subject matter expert content from other charities or authorities. It is a powerful area to educate users to help keep them safe and well, whilst promoting being an active bystander.
    • What content and content providers can be added for Lambeth or nationally?
  • Noticeboard – This area allows access to a noticeboard that highlights essential information, services and features, and promotes local and national campaigns and initiatives
    • What information and campaigns can Lambeth promote in this area?
  • Your Voice – This area focuses on giving users a voice. Its about gathering essential information from users and the community about what they feel or have experienced on a range of subjects. The capture of information supports data analysis that can be used to support social change initiatives.
    • What Speak Out, Surveys and Snapshots could support Lambeth?
  • Messages – This area allows for push notifications to be sent to users. Through imabi Connect, users that select Lambeth in the app can received Lambeth specific messages.
    • Who would manage messages sent from Lambeth?
    • What type of messages would Lambeth like to send?
  • Customer Management Portal – The portal allows all areas of the app to be centrally managed however as part of imabi Connect, Lambeth could be given access to manage their local content and data.
    • Who would be responsible in Lambeth for managing this content?
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    Message Sent By
    Philip Virgo
    (NWN, MSA, London, Lambeth)

    Neighbourhood Alert Cyber Essentials