Neighbourhood Alert Peer Review Service

Independent insight to maximise performance, trust, and community impact.

Delivered by director-level experts from VISAV Ltd, creators of the UK’s largest police-partnered community engagement platform.

Why Peer Review?

Neighbourhood Alert is already transforming how forces engage with the public. But are you making the most of it?

Our Peer Review Service gives senior leaders an independent, data-driven assessment of how the platform is being used across departments, identifying opportunities to strengthen productivity, confidence, and compliance with national policing frameworks.

Strategic Value for Senior Leaders

Aligns with:

  • HMICFRS PEEL Inspection themes: Treating the public fairly, preventing and deterring crime and ASB, reducing vulnerability.
  • Neighbourhood Policing Guarantee: Visibility, accessibility, and community involvement, measured and evidenced through data.
  • Clear, Hold, Build and Hotspot Policing: Tracks public confidence before, during, and after interventions.
  • NPCC Digital and People Strategies: Demonstrates efficiency, inclusivity, and digital maturity across frontline teams.

Our Approach

  1. Diagnostic Review – Desk-based analysis of Alert usage, public data, and strategic documents.
  2. In-Force Engagement – Interviews, workshops, and shadowing across roles and departments. Assess technical opportunities and challenges.
  3. Benchmarking and Best Practice – Comparison with national peers and top-performing forces.
  4. Action Plan and Presentation – Practical roadmap linking outcomes to force priorities.

VALUE AND OUTCOMES

  1. Improve Trust and Legitimacy

    • Evidences fairness, respect, and responsiveness to community concerns.
    • Uses verified engagement and sentiment data to show real-world impact.
    • Strengthens PCC and public accountability.

  2. Enhance Productivity and Efficiency

    • Identifies duplication and gaps in system use across departments.
    • Aligns digital engagement with transformation and performance objectives.
    • Demonstrates measurable ROI from the existing Alert licence.

  3. Data-Led Decision Making

    • Delivers interactive dashboards combining community sentiment, officer engagement, and hotspot data.
    • Enables real-time tracking of problem solving, reassurance, and impact.
    • Supports clear reporting to HMICFRS, PCCs, and the Home Office.

  4. Workforce Insight and Development

    • Captures staff and officer feedback to build ownership and capability.
    • Aligns training and recognition frameworks to digital engagement success.
    • Promotes consistency and compliance across the organisation.

  5. National Learning and Benchmarking

    • Access to cross-force comparisons from 35+ forces using Neighbourhood Alert.
    • Builds evidence and good practice aligned to College of Policing evaluation findings.
    • Contributes to a shared national understanding of effective engagement.

For more information and packages, please click here.

Please contact team@neighbourhoodalert.co.uk to discuss your requirements and how we can help provide a bespoke solution for your force.