Perimeter & Access: Ensure service doors are locked when not in use. Store wheelie bins away to prevent them from being used to climb into the building.

Alarms & CCTV: Install a monitored alarm and ensure CCTV provides high-resolution facial recognition images.

Internal Protection: Keep high-value goods away from window displays overnight and use a bolted-down safe with a time lock. 

The 3-5 Second Rule: Greet customers within 5 seconds of entry to signal they are being watched.

Crime Mapping: Identify specific areas in the store where thefts occur and improve visibility or surveillance in those spots.

Electronic Tagging: Use Electronic Article Surveillance (EAS) tags as a visual deterrent.

Staff Safety: Never challenge a shoplifter if you feel unsafe; use the West Midlands Police "Spot a Shoplifter" guide to identify suspicious behaviour. 

Payment Verification: Never change payment details based on a single email or call; always verify with a known contact.

Asset Protection: Review accounts regularly to find irregularities and educate staff to challenge inappropriate behavior. 

Join a Scheme: Businesses are encouraged to join a Business Crime Reduction Partnership (BCRP) or use the DISC app to share intelligence about local offenders.

Reporting: Always report crimes to WMP. This data is used to influence local patrol plans and resource allocation.