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Distraction theft happens when offenders divert your attention so an accomplice can steal from you. It can occur anywhere, including on the street, in shops, at cash machines, or at your home. Common Distraction TechniquesCriminals may: Ask for directions, change, or helpDrop coins or belongings near youPretend to be officials, charity collectors, or utility workersCause a disturbance, such as bumping into youUse children as a distractionEngage you in conversation while another person targets your belongings
How to Protect YourselfBe AlertStay aware of your surroundings, especially in busy or unfamiliar areasBe cautious of sudden approaches from strangersTrust your instincts — if something feels wrong, walk awayProtect Your ValuablesKeep bags zipped and carried in front of youDo not display mobile phones, wallets, or jewellery unnecessarilyUse inside pockets for wallets and phonesKeep handbags closed and close to your bodyAt Cash Machines and ShopsShield your PIN when entering itDo not allow anyone to stand too closeIf distracted, cancel the transaction and start againPut cash and cards away immediately before moving onAt HomeDo not allow strangers into your homeUse a door chain and ask for identificationGenuine officials will carry ID — if unsure, close the door and verifyAvoid handing valuables or money to anyone at the doorIf ApproachedKeep a safe distanceSay “No” firmly if you feel uncomfortableMove to a safe, crowded area or shopDo not be afraid to appear rude — your safety comes first
If You Think You’ve Been TargetedCheck your pockets and belongings immediatelyReport suspicious behaviour to the policeIf a crime has occurred, call 999 in an emergency or 101 to report non‑urgent crime
Look Out for OthersOffenders often target older or vulnerable peopleIf you see someone being distracted or approached suspiciously, offer assistance and alert staff or police
Remember: Distraction theft is preventable. Staying alert, protecting your valuables, and trusting your instincts can significantly reduce the risk. | 
