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Hello Resident Essential Safety Advice Wait in Well-Lit Areas: While waiting for a bus, tram, or train, stand in well-lit areas near other people.Seat Selection: If you feel vulnerable, sit near the driver on buses or near other passengers on trains. Avoid empty carriages or the quiet top decks of buses.Protect Valuables: Keep tech, jewellery, and wallets out of sight. Register your gadgets on Immobilise and know your phone's IMEI number (dial *#06#).Stay Alert: Use only one earbud if listening to music so you can hear station announcements and stay aware of your surroundings.Vary Your Routine: If you travel the same route daily, try to vary your timings or paths to remain less predictable. Reporting Non-Emergency Incidents WMP and partners encourage reporting even "minor" incidents to help shape police patrols and improve infrastructure. On Buses & Trams: Text "SeeSay" with details of the incident (location, route, time) to 81018.On Trains & At Stations: Text the British Transport Police on 61016.Online Reporting: Use the Safer Travel Partnership website to report anti-social behaviour like smoking, loud music, or aggressive conduct. 
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Specialist Support Safer Travel Strategy (2025–2028): A new three-year plan focuses heavily on the safety of women and girls, including revised design standards for better lighting and video help-points at stops.Hollie Guard App: WMP recommends this app, which turns your phone into a personal alarm and location tracker.Transport Safety Officers (TSOs): Look for TSOs on the network; they are White Ribbon Accredited and specifically trained to prevent violence and provide reassurance. In an immediate emergency, always dial 999. For non-urgent police enquiries, use the WMP Live Chat or call 101. Local Transport Safety Priorities Bentley Bridge & Wednesfield High Street: Increased patrols are active at the Bentley Bridge Shopping Park and along the High Street following reports of nuisance groups. A Public Space Protection Order (PSPO) is currently live (effective from 25 March 2026) to manage ASB in these areas. Heath Town Crossways: Neighbourhood teams and ASB officers regularly patrol the Crossways Shopping Centre , which is a key hub for local bus services. They are actively issuing Community Protection Warnings to individuals causing disorder. "Love Your Phone" Campaign: WMP is running a targeted 2026 campaign to combat "snatch" thefts of mobile phones, particularly at bus stops and around shopping areas in both districts. Using the Network Safely Visibility: When waiting for buses like the 59 or 69, stand in well-lit areas. The partnership monitors a network of over 2,500 CCTV cameras 24/7 across stops and stations.Onboard Safety: If you feel vulnerable, sit near the driver on buses. Avoid empty top decks or isolated seats during late-night journeys.See Something, Say Something: If you witness ASB or harassment, text the discreet "SeeSay" service at 81018 with the bus route and location. You can also alert Transport Safety Officers (TSOs), who patrol hotspot routes in the evenings. Meet Your Local Officers You can get face-to-face safety advice at upcoming community events: Heath Town Surgery: Tuesday 21 April 2026, 12:00–13:00 at Stratton Street Community Centre.Wednesfield Market: Wednesday 29 April 2026, 10:00–12:00 on Wednesfield High Street.Thank you. | 
