⚠️ Warning to Online Shoppers: Rise in Account Takeovers Targeting Retailers

Report Fraud is urging online shoppers to remain vigilant following a significant increase in criminals gaining unauthorised access to retail accounts to purchase high‑value goods. Recent reporting has identified Argos as a notable trend in this activity, with a sharp rise in cases mentioning the retailer. This reflects a broader pattern of criminals targeting well-known, trusted brands. Argos is actively working with authorities and customers to identify suspicious activity and strengthen account security measures.

What’s happening?

Criminals are accessing online retail accounts using login details obtained through data breaches. This is often possible because many people reuse the same passwords across multiple websites.

Once access is gained, offenders:

This method allows them to avoid delivery checks and collect goods anonymously.

Key figures

Argos is contacting potentially affected customers and continues working closely with partners to prevent further incidents.

🗣️ Official Advice

Detective Chief Inspector Steven Kettle, Head of Crime Services at Report Fraud, said:

“Report Fraud urges anyone with online retail accounts to remain vigilant and be alert to any unusual or suspicious activity. It is essential to take appropriate steps to protect your accounts by following Report Fraud’s guidance. If you believe you have been a victim of fraud, please report it.”

✅ How to protect yourself

All online shoppers are advised to take the following steps:

📞 Reporting Fraud

If you believe you have been a victim of fraud:

Please share this message widely to help protect communities across Devon and Cornwall.