Don’t get caught out by bogus callers and fraudsters

Don’t get caught out by bogus callers and fraudsters

Dear Resident,

We need you to be extra vigilant following recent reports of doorstep scams and bogus callers operating in the area.

Unsolicited phone calls and knocks at your door can be annoying, but persistent or malicious calls and visits can be unpleasant and even intimidating.

Scammers use a variety of tactics to gain your trust, steal your money and valuables, or obtain your personal information.

Criminals often impersonate police officers, utility workers, and council staff, to try to gain entry to your home. They might work in pairs so ensure your back doors, windows, and side entrances are locked before talking to them. If you can, talk to them through your digital doorbell or ask them to show their ID before opening the door. Verify it by calling the company directly using a publicly listed phone number (not the one provided by the caller).

We are also urging residents to watch out for rogue traders as these unwelcome visitors often appear unannounced, offering urgent repairs or maintenance at inflated prices. They may pressure you into unnecessary work or perform shoddy jobs.

Watch out for these red flags:

High-pressure tactics: Scammers often try to create a sense of urgency to pressure you into making a quick decision.

Suspicious requests: Be wary of requests to enter your home to check utilities or internet connections unless you have a pre-booked appointment.

Emotional manipulation: Scammers will often tell you a story that makes them appear vulnerable and in need of your help. In this instance, tell them you will call 101 for support, do not let them into your home.

Remember, legitimate businesses typically arrange appointments beforehand. Do not open the door to unexpected visitors or strangers.

Protect yourself and your loved ones:

Install a peephole: Before opening the door, verify who's there through a peephole or a secure window.

Install a door chain: Consider installing a door chain which allows you to speak with someone without fully opening the door.

Don't be afraid to say no: You have the right to refuse entry to anyone you don't know or trust.

Never share personal information: Don't disclose your bank details, passwords, or national insurance number to anyone at your doorstep.

Always report suspicious activity: If you feel threatened or suspect a scam, contact the police immediately on 999. In non-emergencies, call 101.

If you think you've been targeted by a scam, contact Report Fraud on 0300 123 2040 or at Action Fraud. If the scammer is still in the area, call 999.

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Message Sent By
Georgia Patterson
(West Midlands Police, Communications Officer, West Midlands)