Please remain vigilant following reports of telephone scammers posing as police officers or bank employees. Victims have reported receiving unexpected phone calls from individuals claiming to be from their bank or a police force. The caller may state that your bank account has been compromised, that fraudulent activity has been detected, or that you are assisting with a police investigation. They may then pressure you into transferring money, revealing personal information, withdrawing cash, or purchasing gift cards, there has also been reports where they have stated they would call back the following day with a code to use if you have challenged them in regards to scamming. Remember: - Police officers and bank staff will never ask you to transfer money to a "safe account".
- Police will never ask you to withdraw cash, purchase gift cards, or hand over bank cards and PIN numbers.
- Genuine bank staff will never ask for your full PIN or online banking passwords.
Protect Yourself ✅ If you receive one of these calls, hang up immediately.
✅ Wait at least five minutes before using your phone again, or use a different phone line, as fraudsters can sometimes keep the line open.
✅ Contact your bank using the telephone number found on the back of your bank card or on their official website.
✅ If the caller claims to be from the police, contact your local police force using 101 to verify their identity.
✅ Never provide personal, banking, or security information to an unsolicited caller. If you believe you have been a victim of fraud, contact your bank immediately and report the incident to Action Fraud on 0300 123 2040 or via www.actionfraud.police.uk. Please share this message with elderly relatives, neighbours and friends who may be more vulnerable to this type of scam. |
